Cannot Install Addin after Upgrading Office

Questions and Answers asked by users to users, about how others use Jet Express.

Cannot Install Addin after Upgrading Office

Postby Ewoudis » Wed Mar 08, 2017 4:58 am

I have a pc that runs Windows 7 that had Office 2010 installed.
I installed Office 365, I then uninstalled Office 2010 and then uninstalled JET Express and Installed Jet Professional.
During the setup, I do not get the option to install the Excel addin, only the Admin Console and I think the other option was the dashboard builder.

Any advice?
Posts: 1
Joined: Wed Mar 08, 2017 4:35 am

Re: Cannot Install Addin after Upgrading Office

Postby HPDeskJet » Wed Mar 08, 2017 7:07 am

Let's start with the simplest possible solution, first.

Uninstall Jet. Then, re-install.

Let me know the results.
Posts: 171
Joined: Tue Sep 06, 2011 9:20 am

Re: Cannot Install Addin after Upgrading Office

Postby CCJetXP » Wed Mar 08, 2017 3:28 pm


Two quick things to try first:
1. Perform an Online Repair on Microsoft Office installation via the Control Pane > Programs and Features
Reboot the machine when prompted
Retry the installation once again.

2. If still having issues, open Microsoft Excel
Re-run the Jet Setup.exe, when you encounter the message "The following applications are running and must be closed...", close Microsoft Excel.
Click the "Retry" button on the message window and continue with the rest of the installation.

Share any update.

Posts: 1
Joined: Wed Oct 01, 2014 11:01 am

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