Jet express activation problem with Office 365

Questions and Answers asked by users to users, about how others use Jet Express.

Jet express activation problem with Office 365

Postby ROBATECHIT » Mon Mar 20, 2017 2:13 am

Good morning,

I need to install jet express in a notebook with office 365 Business installed (rel.1701, build 7766.2060).

After the installation, it's impossible to activate the product. I can see only the error message enclosed in this post.

What can I do?

Thank you for your support!

EM
Attachments
jet error.jpg
Activation error
jet error.jpg (83.91 KiB) Viewed 229 times
ROBATECHIT
 
Posts: 3
Joined: Wed Mar 23, 2016 2:20 am

Re: Jet express activation problem with Office 365

Postby HPDeskJet » Mon Mar 20, 2017 7:02 am

The error would seem to indicate that there an issue with the original installation of Office.

First, I would recommend running a full repair of Office.

If that doesn't resolve the issue, you'll want to uninstall Jet Express and use Microsoft's Easy Fix utility to remove Office. Then, you can re-install Office and reinstall Jet Express.

-HP
HPDeskJet
 
Posts: 171
Joined: Tue Sep 06, 2011 9:20 am


Return to Ask the Community

Who is online

Users browsing this forum: No registered users and 3 guests